A Worthless Ford , A Useless friend

This was our first roadtrip to France from the UK , via the Eurotunnel . I had been careful to contact the insurance company well in advance to increase cover , to include trips to Europe too . As previously planned , we made a short stop in Kent to catch up with my friend DJ over a meal , prior to driving into the train at Folkestone . “Oh I can see that it’s the same worthless Ford you’ve driven down in !” DJ , my cricket-mad friend cheekily smiled as I got out of the car in the visitors parking lot . I smiled as well , we shared a hug and walked out of the lift to his 2nd floor apartment . He was off that day , had ordered lunch online for all of us and was waiting for it to be delivered home .

A year ago when I met DJ , I wasn’t smiling , I wasn’t happy . I had spent a not-so-easy 5 months away from the family with my new temporary job in the UK , eagerly waiting for my wife and kids to join me in East midlands , more or less in the middle of the United Kingdom . So far , living alone , I could get around doing almost everything using the local Arriva buses , my feet and the occasional uber ride , but as soon as the family joined me I realized we would need a car . Depending on public transport all the time was not a practical option with 3 kids aged 4-8 who could be sleepy , hungry , impatient or maybe all at the same time !!

Spending hours at a stretch on autotrader.co.uk for used cars had become my new favourite hobby . I could just keep browsing all day long . I would just change the search filters to 5 seater vs 7 seater , sedan vs SUV and within seconds , the options would change . A 5 seater hatchback seemed to be the cheapest option , but if we were to have even one visitor from India , it would be of no use , given the UK’s health and safety guidelines about each passenger in the car having their very own seat and approved seatbelts . Back home in India , travelling in fully packed vehicles is quite common , though not safe . Also the very next day after they arrived in the UK , when I checked the kids’ height and weight carefully , as per the regulations , they needed either a full car seat or a booster seat . Even my eldest was not tall enough to not need a booster . So a hatchback was out , it would be too cramped . An SUV was what I wanted to go for , but was expensive , I wasn’t sure if I wanted to spend so much as I would anyway need to go back to India within the next 18 months’ when my contract expires . I had decided I would not travel more than 50 miles away from home to check out a car , no matter how good the offer seemed to be . I had invested a considerable amount of time and money on the search , even paying a few pounds to download the complete history of a few cars , all of which were very clean . This particular Ford had had only 2 previous owners , who I wanted to contact and speak to before going to see it at the dealership , but again the rules in the UK do not allow you to find out the owner from the registration number of the car hence I had to drop the idea .  Altogether the 2 previous keepers had driven it just under 8000 miles a year . Work was hardly a 12 minute drive away , and I knew I would never need the car to do that kind of mileage  , and if she somehow managed to take a family of five in and around town for the next 1 1/2 years , she’d have more than done her job . And that’s how I zeroed in on her that fateful day , at a dealership in Derby about 40 miles away .

I booked train tickets , called and spoke to the dealership to try and not sell her off before we reached , and we got there in time , as planned . The guy who showed us the cars , a young chap , was almost continuously smoking . This was a 10 year old 7-seater Ford , but just the way the engine cranked to life on turning the ignition on , I knew she had been looked after very well . I test drove 2 more cars that day , but took the Ford out for a spin not once, not twice but thrice . I wanted to be sure she had no major flaws , and I really enjoyed driving it . The only thing  I felt needed attention was the Air Con . I pointed this to the dealer , and he said “ Yeah I’m aware of that , I can either reduce  a few quid on the final price , or you could come back tomorrow to pick it up , I’ll have the  gas topped-up “ Getting back another day would be difficult , so we decided to go ahead with the sale , and drive back home . I had already done the bulk of my homework on the car even before I got to the dealership , so I was quite sure of what I was doing .

As we were waiting to make the payment , the dealer’s swipe machine seemed to be having some trouble . He explained in very clear terms that any problems within the first 72 hours , I could contact them but anything after that I’d have to directly contact the insurance cum warranty company . I knew I wouldn’t need to , the car was in good shape . We got talking , this guy was from Vietnam and had an interesting story of how he and his family got to the UK when he was 4 . His grandfather had told his Dad to somehow get to the UK , and that’s what the family did . His dad was good with cars and started off as a mechanic , but now the family owned and ran this small used cars business . He excused himself , went out , lit a cigarette and came back to try swiping the card again . My wife out of the blue suddenly asked him “ You’re so young , why do you smoke so much . This country is so beautiful , except for the smoke that pollutes it . Too many smokers ! “ I gasped . I was worried whether such blunt talk would make the guy shoo us away . But he just smiled , swiped the card , the transaction went through and after finishing the necessary paperwork , we were driving back home in the ‘ new ‘ car .

I drove it around for a week and she gave no trouble . Then I thought it would be a good idea to get it formally serviced in the local Ford dealership . I made an appointment , dropped the car off and went back at the end of the day to pick her up again . I wasn’t at all prepared for what was to follow . The staff sat me down at a table , gave me 6 pages of a colourful printout and explained to me the full extent of repairs the car needed , the estimate for which was a good 600 pounds more than what I spent in total when buying the car a week ago ! ‘I’ve been swindled’ were my first thoughts after I saw the authorized Ford dealers ‘ estimate certificate . ‘   Dejectedly I went to the car that was now parked at the pickup point, and before driving home , the words of the bespectacled lady in a black Ford t-shirt at the service counter stung me like a poisoned dart “ Is there anyway you could return the car to the Derby dealer . He should have never sold this car to you . Im sorry to say this , but to put it bluntly , this Ford is a very bad deal , it’s actually a worthle..“ I don’t know whether she did not complete the sentence or if I had shut her out by then , but those words really hurt . Ever since I started driving more than a decade ago and took an instant liking to it , I had never been so unhappy sitting behind the wheel of a car . I was down and out . I wondered if this was the dealers way of getting back at us for my wife’s smoking comment , but there was nothing I could do . It was well past the 72 hour deadline he had told us about .

The next weekend , DJ came visiting us . He didn’t drive much , and was not at all a car enthusiast . He seemed quite impressed with the car when I went to pick him up at the train station .  “ Hey that’s not bad , lots of space , 7 people can comfortably travel and you’ll still have some space in the boot for luggage . Seems like a good buy mate “ . But I told him how I had been duped , and explained the whole situation , including the Vietnamese dealer’s story . ‘ I have now blown a good part of my 5 months of savings on a worthless Ford DJ , I feel terrible ‘  . “Is that all ?” he asked rather non-chalantly . “Hey come on man , that’s just a car . And what big savings are you talking about , you’ll be able to buy a similar car in another 2 months’ time . Forget the Ford , think of the Vietnam mechanic who now ..” He kept going on , but I had stopped paying attention . And he ended his ‘pep talk’ by saying ” Just think practically , get over it and see what’s the next best thing you could do . “ ‘ But DJ’ , I interrupted , ‘ More than the money lost , what hurts is that I feel cheated . I really wish I hadn’t trusted that dealer .’ “Relax , just think it was an umpiring error that got you out today . But you can always come back and bat in the next match , can’t you . You may even score a century who knows “ Had he not been a friend for more than 2 decades right from early college days, I’m sure I’d have slapped him hard .

I was stiff feeling quite upset with myself , and DJ had nothing comforting to offer but to bring up cricket . Imagine my plight ,   new country , new place , new job , family that hasn’t even recovered from the jet lag , and I get hoodwinked big time . I didn’t tell him , but I wasn’t at all impressed with his “ friendly” advice . Right from college days I knew he could be blunt if he wanted to , but never expected DJ to be this ‘ useless ‘ . I told him that the car was so far still running fine , but I was still apprehensive of driving long distances for fear of it breaking down . “ Look, you have insured the car . Just take her out , if it breaks down , pull over and call the helpline . It’s no big deal mate ,  don’t let this unnecessary fear hold you back .” ‘ DJ for heavens sake , It’s not as simple as that ‘, I retorted angrily . ‘ Why am I even discussing this with you , you don’t even know much about cars .’  I expected an angry reply but he softly asked “ What troubles you so much “ . ‘ That I got cheated , I got duped , I got taken for a ride and that really hurts ‘ , I said angrily . After a brief pause and a smile “ No think about it matey , is that what actually irritates you ? “ DJ was not really helping me here . I wanted to hear something nice and he seemed hell bent on giving me a big lecture . I wasn’t sure of what he was trying to get at . “ Like I said just drive her wherever you want to and see what happens .” I still didn’t fully agree with him , and was wondering if I should have not even spoken to this ‘ useless ‘ friend of mine .

But slowly we started making long trips , the first one was to Cardiff, about 2 1/2 hrs away . I was very sure I’d be calling the towing company somewhere along the motorway but she got to the Wesh capital quite comfortably . ‘ Welcome to Wales ‘ signboard got the kids excited . Coz for them so far England was UK and UK was England .  This was the first time that they realized the United Kingdom comprised four different countries .  Couple of months later , the first of our many trips to Scotland happened . We were off to Edinburgh , the capital of Scotland , a 5 1/2 hour drive which made me realise she was not as bad as the Ford dealer had made it sound . At the England-Scotland border via Newcastles A1 , not Carlisle’s M6 , as we parked and clicked pictures my kids found it interesting to note how just a border laid out with a big board and a Scottish flag , some stones and rocks on either side of the road could separate two countries .  Their geography improved , they learnt to use Google maps , and we subsequently went on road trips all over the UK . Driving was a pleasure compared to driving back in India , predominantly because majority of road users actually followed rules , and anything less than 4 hours from home had become like a local trip , not just for me but for the family too . Few trips standout – two separate NC 500 ( North Coast ) roadtrips , billed as Scotland’s ‘Route 66’ were beautiful , and so was a drive from Sandown ( Isle of Wight ) down south all the way to Fort William in Scotland and another from Cornwall to John O Groats , along the length of the UK , https://www.google.com/maps/dir/Newquay,+United+Kingdom/John+o’+Groats,+United+Kingdom/@54.1828846,-12.4830871,5z/data=!3m1!4b1!4m14!4m13!1m5!1m1!1s0x486b0c115ab95687:0xc49b1af1e0545263!2m2!1d-5.073719!2d50.415497!1m5!1m1!1s0x489adf22b8be52c3:0x86f8db37f5b5c574!2m2!1d-3.0688997!2d58.6373368!3e0

to the northern tip of mainland Scotland . By now I thoroughly enjoyed my position behind the wheel , and the wife and kids loved the time spent on the roads . Starting in the morning after an early breakfast , having lunch at a Welcome Break / Services and dining at the destination had become a norm . Kids too became very comfortable with travelling , I would just say “ Ok children , we’re going on a road trip “ and within minutes their small bags would be all packed and ready . The only question they would ask was how long we were going out for , so as to pack accordingly . We had been on ferries while travelling to the Causeway Coastal Route in Northern Ireland , Orkney Islands and to Isle of Wight . Everytime I drove into and out of a ferry , the kids used to be super thrilled . They had never been on a ferry back in India . They asked me if it was okay to think of a name for the car , and I gladly agreed . From being just a car she now had her own identity , was christened SuperMax coz she could carry anything and everything on every roadtrip , without a fuss . Even when we had to move house at the end of the 1 year contract , we could shift everything out including mattresses and sofas , after completely reclining the two rows of seats in the back , without having to hire any movers . She was just incredible . And needless to say , she had almost become the sixth family member .

As we were staring at SuperMax from his second floor window , DJ asked  “ So she hasn’t been that worthless isn’t it “ ‘ No DJ , not at all . She has taken us all over the UK , without a hitch , and now she’s taking us to Europe too . This trip on the Eurotunnel train is our first to Europe , and I hope we enjoy it . ‘ DJ went to the table , called the kids , opened the maps on his phone , asked them to point out where all they think we had travelled , and their fingers were pointing in all directions . He got back to me near the window , ‘ Don’t you think this is like hitting the ball all around the cricket ground , smacking runs on every possible side . Thanks to her you’ve scored much more than a century . And the best part is you’re not done yet , still unbeaten. “ Unlike last year , I wasn’t annoyed by his cricketing gyaan this time . I was grinning from ear to ear , extremely happy that my ‘wasted’ investment wasn’t a waste at all . “ Why don’t you ship her with you to India when you go back “ I had never thought about that . But I loved the idea .

Eurotunnel – oh the kids loved it . Driving on the left hand side of the road and into a train full of cars , and 40 minutes later driving out of that same train onto the right half of the road , was an experience in itself . Paris was just under 4 hours from Calais , my eldest pointed out after looking at the maps , and so it was like a ‘ local ‘ trip once we got out of the Channel Tunnel or simply The Chunnel . I just smiled and kept driving , telling them to remind me every 10 minutes to ‘Drive on the right , overtake on the left ‘ which they religiously did . One of the highlights was also a full day trip to Disneyland which was tiring , but very much worth it .

During the time that she was with us , SuperMax had done about 22000 miles per year on an average . I don’t know if that’s considered ‘high’ mileage or not , but that was almost 3 times more than what the previous owners had covered . Having initially insured it for 8k miles a year , I had to readjust the ‘average mileage expected’ thrice for the insurance cover to be commessurate with our roadtrips .  The only time I ever had to spend for any sort of repair was to top-up the Air Con gas in the peak of summer . And this was almost 70 times lesser than the estimate for repairs that was given to me at the Ford dealership , a price which didn’t pinch me at all .

On the way back from Paris we went to Malo-les-baines beach where Operation Dynamo ( https://en.wikipedia.org/wiki/Dunkirk_evacuation ) had been set in motion to evacuate British and allied soldiers from the marauding Germans during World war II , the same beach where Christopher Nolan’s ‘Dunkirk’ was partly shot . From Dunkirk , which was hardly 20 minutes from the Belgian border , we caught a ferry to Dover , easily the largest among all the ferries we had been on so far . Dover has the world’s largest passenger ferry terminal , and also the famous White Cliffs of Dover , ( https://www.nationaltrust.org.uk/the-white-cliffs-of-dover ) which we visited as we drove out from the ferry terminal , using our National trust family membership . All in all our first roadtrip to Europe had been wonderful .  I had also planned another trip to Europe , a drive through Germany’s Autobahn ( with a recommended but not mandatory speed limit ) to Denmark , to drive into a ferry that transports cars , trucks and trains between the two countries . I called and spoke to DJ at the end of that trip .  “So , are you at home . Or let me rephrase myself , are you in the country at all ! ” DJ chuckled . ” Tell me , among all the cars you’ve had so far , is SuperMax the one that you and your family love the most ?”  ‘Undoubtedly Yes’ I answered without a hesitation . “And what do you think the reason is ? “ ‘ Oh that’s easy DJ , because she’s taken us not only around the UK , but to Europe too . And if everything goes to plan , she’ll take us back to Europe for more trips . Plus she’s taught my kids geography and some world war history too in the best way possible , and she never complained one bit ‘

“ Are you sure that’s the reason ? Think about it mate , she took you around UK and Europe coz , geographically speaking , she was very strategically located as compared to any of the cars you’ve had in India . But is that what really makes her special . Do you by any chance remember what the lady at the Ford dealership said !“ He had a point , this ‘useless’ friend of mine who I thought had no idea about cars . What actually made the Ford special was the fact that she was supposedly a bad deal , a car which the dealer should never have sold , a car I should never have bought , a car which I should have never wasted my precious savings on . That worthless Ford became SuperMax , and unflinchingly carried a family of five all over England Wales Scotland and Northern Ireland , and also Europe , giving them memories that would last a lifetime .

I could not ship her to India , as the rules would not allow any car older than 5 years to be taken out of the country . The trip to Germany and Denmark too did not work out , but SuperMax had ticked all the boxes , which she was never expected to . She never gave me any chance to complain . I sold her off with a heavy heart , just one day before I left the country . She will , for me and my family , always be the irreplaceable SuperMax , earning that extra zing courtesy some tough harsh words from an authorized dealer .

And that’s when it came back to me strongly , DJ’s advice when he visited us a year ago “ Forget the Ford , think of the Vietnam mechanic who now owns his own car business . Remember you’re not a car or a machine . You are alive , you are still fit and working and you have your whole life ahead of you . Whatever you spent on the car is peanuts mate . Not worth worrying about it . Just coz the lady said it doesn’t mean this Ford is useless . Never let what others say trouble or define you . Just think practically , get over it and see what’s the next best thing you could do . “

Yes thanks to DJ I will always remind myself that I’m not a car or a machine . I sincerely feel getting an opportunity to drive a written-off ‘ worthless ‘ Ford all over the place was an unexpected boon in itself . I have a cricket-crazy , ‘useless’ friend in Kent who taught me I should think practically and never let what others say trouble or define me – and that is always a much bigger blessing .

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10 Comments

  1. And I also enjoyed quite a few trips with the worthless ???? Ford…well written

    1. Yes Aunty was a wonderful car . You uncle Mamma and my cousin Hannah from Germany , everyone had only good things to say

  2. Wow Dan! Such a realistic description, thoughly enjoyed reading till the end. Very informative for new comers to UK as well…..

  3. Beautifully written. Loved the links as well. Awesome. Keep ’em coming!!!

  4. Sir, it’s a really inspiring message conveyed through the beautiful description of your experience. I could relate to that sinking feeling when the Ford lady accused of how terrible the deal was. Thanks for the motivational message.

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